Williamsburg AARP Tax-Aide has regretfully suspended its operations for the year and will not reopen as a result of the coronavirus.  All appointments are cancelled. If your tax return has not yet been filed, please note that the IRS has extended the deadline for filing and payments to July 15. There is no word yet regarding extension of the Virginia deadline. You may wish to consider these other options for filing your returns:

  • Prepare your return for free online via the IRS (e-file.com) and Virginia Treasury websites (tax.virginia.gov/free-file).  Restrictions do apply for online filings.
  • Purchase tax software that is available online or at office supply stores. Some online options are free to use.
  • Use a paid tax preparer.

Our thanks to all our clients for their understanding in this time of uncertainty.

About the Program

Tax-Aide is sponsored by the AARP Foundation. Expenses are paid by the Internal Revenue Service, augmented by Foundation funds. The program helps seniors and low and moderate income taxpayers of all ages. Service is on a first come, first served basis, but those over 59 years of age are given a limited priority.

Counselors are volunteers who are certified annually after passing a comprehensive IRS test. They accept no gifts or gratuities for their services. They are prepared to complete all common forms and schedules for individual tax returns. Business forms will normally be limited to Schedules C-EZ, D and SE. Clients who are delinquent in the filing of returns for past years will be assisted only if they have all the required background materials available and can be helped without inconvenience to others.

Appointments may be scheduled for the Williamsburg Library by calling 259-4072. Appointments may be scheduled for the James City County Library by calling 207-0493. Calls will be taken beginning February 1.  Appointments will be scheduled starting February 15.  

Taxpayers requiring preparation of previous year returns (2016, 2017, and 2018) or amendments will be asked to make appointments for later in the tax season. Priority is given to 2019 returns.

Dates and Times

 Williamsburg Library
515 Scotland Street

 James City County Library
7770 Croaker Road

 February 1 through April 15, 2020

 February 1 through April 15, 2020

 Monday and Thursday 10:00 AM – 6:00 PM

Monday, Tuesday and Thursday 10:00 AM – 7:00 PM 

Tuesday 12:00 PM – 6:00 PM

Wednesday and  Saturday 10:00 AM – 2:30 PM

Wednesday, Friday and Saturday 10:00 AM – 2:00 PM
tax forms and hands

What to Bring 

  • Picture ID (such as a valid driver’s license or other government issued ID) for you and your spouse
  • Social security cards for all persons on the tax return
  • Tax documentation (W-2s, 1099s, 1098s) for you and your dependents
  • Health Insurance Form 1095-A
  • A copy of last year’s tax return
  • Bank account numbers for direct deposit on a printed check or bank card

Please note that on very busy days, the sign-in sheet may be closed early when returns for additional clients cannot be completed by library closing time. Tax-aide volunteers cannot answer tax questions over the phone.

Additional information about this AARP free tax-aid service can be found at aarp.org/money/taxes/aarp_taxaide and on facebook.com/taxaidewb